1 2 3

Park Place FAQ

Service FAQ

Why service your Porsche at Park Place?

The foundation of our award-winning service is our team of Porsche-certified technicians who are trained at dedicated Porsche technical centers. Only technicians from Porsche dealerships can participate in this official training. As a result, they have remarkable expertise in all aspects of maintaining and servicing Porsche vehicles that you won’t find at independent shops.

Only a Porsche dealer like Park Place has the complete set of specialized tools and computerized diagnostic equipment needed for the most accurate repair and maintenance. When it comes to replacement parts, your Porsche deserves nothing but the best. That’s why we use only genuine Porsche parts that provide the finest quality and reliability.

Following are some of the most frequently asked service questions from our clients.

Back to Top
Do I need an appointment when bringing my car in for service?

We recommend that any service (other than an emergency) should be scheduled to ensure your service is performed as quickly as possible. For your convenience, you can schedule service online

Back to Top
Does Park Place Porsche provide loan vehicles?

We do provide loan vehicles by appointment for any service that will take over two hours. For more information on our loan vehicle policy, please review our alternate transportation page. Additionally, we offer a shuttle service to and from your location within 15 miles from the Park Place Porsche dealership.

Back to Top
How do I drop off my vehicle before or after hours (early-bird)?

Dropping your vehicle off after hours is easy. Park Place Porsche has an “early-bird” drop off box. Please leave your vehicle under the covered service drive and deposit your key in the drop off box located in the service drive area.

Back to Top
Should I fill my tires with standard air or should I use nitrogen?

Park Place Porsche is one of the only dealerships that now offer nitrogen to fill your tires instead of standard air to keep your high performance vehicle at top performance.

When it comes to tire inflation, nitrogen has many advantages over oxygen. With nitrogen tire inflation, improvements can be noted in a vehicle's handling, fuel efficiency and tire life through better tire pressure retention, improved fuel economy and cooler running tire temperatures.

Back to Top
Does Park Place Porsche detail vehicles?

Absolutely. At Park Place Porsche we provide hand detailing services that include a brushless wash, an all cotton towel hand dry, and we vacuum and steam clean carpets and floor mats, as well as hand wax paint surfaces and end with a high speed buff.

Have any "dings?" We also offer repair for minor body blemishes by performing paintless dent repair, which does not require extensive body shop work.

Back to Top
What do I do if my Porsche becomes disabled?

Call Porsche Roadside Service at 1-800-PORSCHE and they will dispatch a roadside technician and flatbed tow truck to repair your vehicle or make arrangements to have it brought to the nearest Porsche dealership.

If your vehicle is out of factory warranty please call Jordan’s Towing at 972-380-6300, and tell them you are a Park Place client. Your vehicle will be towed to the Park Place Porsche service facility and a Park Place service representative will contact you to confirm the vehicle has arrived and review any concerns.

Back to Top
My vehicle was damaged. What should I do next?

If your vehicle was damaged, then you should call our body shop so we can guide you through the process of working with the insurance company. We can help answer all of your questions and assist you with scheduling an appointment and with arranging a rental vehicle. Park Place BodyWerks is a certified Porsche collision repair center and works with all insurance companies. Remember, it's your choice on where to have your vehicle repaired.

Back to Top
How can I purchase or inquire about an extended warranty?

Rates differ based on year and model. Our experienced service advisors have all the information you need to make an informed decision on the purchase of a service contract. Service contracts must be purchased before 30 days and 1,000 miles of the factory warranty expiration.

Back to Top